While these functions are still an important part of the job, these days admins are tasked with a lot more. If you don’t get a finicky vendor paid on time and for the right amount, they might turn around and sue your company. And always, always have a positive mental attitude first thing in the morning when greeting people – it’s contagious and becomes part of how they remember you – helps with the Corporate Climate too! We provide a monthly, curated selection of healthy snacks from the hottest, most innovative natural food brands in the industry, giving our members a hassle-free experience and delivering joy to their offices. Administrative Assistant, July 2013 – present. The more you learn, the more you grow. Check back in and let us know what works for you. Examples of Administrative Accomplishments and Responsibilities Associate Dean for Student Affairs, XX College, 2012 - 2016 Accomplishments Contributed to a 7% increase in the 6 year graduation rate (from 38% in 2009 to 45% in 2015) by creating and implementing an app that makes degree maps readily available to We’re all familiar with Murphy’s Law – anything that can go wrong will go wrong. If you are applying for an administrative assistant job in a particular industry, for example, and you have experience working in it, include accomplishments from your experience working with something specifically related to that industry. Blog Administrative Assistant Resume Examples. They are the unseen hands who ensure that visitors smile, memos move and files remain confidential. One girl that I work with uses stacks on her desk, so she can be sure what she is working on is finished.”. Stand-out admins stay ahead of the asks by keeping a database or Excel file of useful tools and go-to resources. Executive Assistant ISN Lipmann, Inc. 2013–2018. Plus, organization helps reduce stress, and it also stops important work from “falling through the cracks” both literally and figuratively. administrative assistant achievements example Getting your CV and cover letter right is a crucial step in applying for any job. That’s a key point – it’s not just about quickly switching tasks, it’s about being able to get back on track once you switch back. In practice, this means focusing on personal and professional development, and viewing one’s main responsibility to be to support the success of one’s team. The most successful Admins have emotional intelligence in spades. One day she put her finger up to them and said “wait’. In the administrative assistant resume sample, there are accomplishments that include how many other employees the candidate has managed and how she decreased the retrieval time for files by 20% by upgrading the system. These are very true. Trusted Admins are often de facto advisors to senior leadership. They’re Jacks- and Jills-of-all-trades, expected to perform at a high level in a ton of different situations. It’s not just email anymore – Admins are expected to be proficient in a wide range of integrated apps and platforms. Focusing on mindset. They can start by making a list of frequently used tech and identifying which tools they’re least comfortable with. A stellar Administrative Assistant can be a company’s secret weapon. Add numbers to your admin assistant resume accomplishments. Caroo.com We’re talking communications apps like Slack, calendaring systems like Calendly, billing systems, travel reservation platforms, HR systems like TriNet, or employee engagement software like Quantum Workplace, 15Five or TINYpulse. Here’s why: The best Admins don’t need to be told what to do. For example: I have to make hotel rooms for our sub-contractors, while I am on the phone, I can answer emails, or finish up some paperwork.”. 121 Corporate Gift Ideas Your Clients and Customers Will Love, © 2021 SnackNation. Love that idea Kathy. The feedback you provide here should also not be subjective. 20 Administrative Assistant Resume Summary In 2020 . 39 Thoughtful Employee Appreciation Ideas The best Admins do this effortlessly. Monster; Dig Deep for Resume Accomplishments; Kim Isaacs. Resumes that get people jobs are the ones that tell an employer exactly how a job candidate can benefit the company. I was fortunate enough to have one of their wives training me. Those have in invaluable. Take the Quiz An administrative assistant with good qualities and strengths is invaluable and will ensure administrative matters are carried out to help guarantee the smooth operation of the organization. The administrative assistant helps to manage and train call center employees. 59 Ridiculously Fun Virtual Happy Hour Ideas Nicole: I support 12 doctors as their academic admin. Or worst of all … an errant mistake on your part might make your boss look bad. As an administrative assistant, you are responsible for managing both your day and your supervisor's. Through the art of prioritization, Admins can transform a to-do list into a list of invaluable accomplishments. Secretaries are the backbone of business operations. Learning the most effective way to do that helps separate the good Admins from the great ones. These Admins rise from being super helpful to being indispensable, the secret weapons bosses just can’t live without. Emotional intelligence refers to a knack for understanding—and even influencing—emotions in ourselves and others. If you want to learn how to be a good administrative assistant in 2021, then problem solving should be in your toolbox. All sorts of people. (Although, this trick still works with healthy snacks instead of candy!). Each step of the way with polite communication, the potential of handling the situation to best results for the caller and manager increases. An administrative assistant resume summary is a to-the-point highlight of your achievements and skills as an admin assistant. These guys wants their parts TOMORROW. ‘Please’ and ‘thank you’ will be noticed by both. How It Works They can have a very wide array of clerical duties, depending on the type of administrative support needed by the company where they work. It can be a fantastic job for someone fresh out of college or returning to the workforce as it allows you to cultivate a diverse array of highly transferable skills. Let us know if we can help in anyway – you got this . Diving right into a few critical tasks and tabling trivial ones keeps priority workflow moving while reducing the stress of trying to get everything done. The Best Employee Recognition Software Platforms Job ad wants these executive assistant skills: (1) communication (2) saving time (3) executive project support. A stellar Administrative Assistant can be a company’s secret weapon. Here is a list of the top 5 qualities required every administrative assistant … This website uses cookies so that we can provide you with the best user experience possible. We use cookies to create the best site experience. This person is ready to provide casual feedback on face-to-face scripts, emails, and anything else. I was so impressed. Accomplishment statements should set you apart from other applicants applying for a … Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. It refers to a style of leadership that puts the well-being of others first. Possesses a B.A. This way, you can position yourself in the best way to get hired. When it comes to how you get organized, Stephanie Merritt contends that there’s only one rule – whatever works for you: “No two people work the same. Website Accessibility Policy, 59 Exciting Employee Engagement Ideas Servers crash, phone systems go down, vendors flake, flights get canceled, people quit. 100 Fun Office Games & Activities for Employees People can control only the lens through which they see the world, but they can alter their viewpoints from negative to positive with a simple change of perspective. Which professional development ideas for administrative assistants should you follow? Administrative assistant resumes should focus on job-related skills, prior experience, and academic training. All the best. Just a few things that help make life and work easier for you and your boss. They even work at a lower wage! This is really useful for the parents especially who want to Fly With Babies. It’s great that Administrative Professionals now have a day to celebrate their dedication and they deserve a token of appreciation as well as the daily acknowledgment of their hard work! She says, “[A] rockstar [admin] listens not just to the words, but to tone and body language in order to read between the lines.”. I already do most of what is suggested. What obstacles do you expect to confront? Thank you for any advice. After that, practice makes perfect. Whatever your method, organization is definitely a must-have Admin skill. This is really an informative post regarding the 16 skills of Administrative Assistant. About Think of them sort of like the “utility player” in baseball. Glad to read today that it really is as important as I have always thought! “This is very important. Glad you found this valuable. Thanks, Jess! Once you can visualize these things, you can prepare for them. Their duties are administrative and clerical as well: updating records, taking calls, managing schedules, maintaining office supplies, and handling correspondence. Administrative Assistant resume samples + examples, ... Add quantifiable results and accomplishments, if possible (e.g. When you’re working on a ton of different projects, you don’t have time to waste duplicating work due to a lack of organization. In fact, at smaller companies, the Admin might actually be the defacto tech guy or gal. Socializing with coworkers. Administrative Assistants ensure that everyday office tasks are completed properly. This isn’t just about being resourceful. You can politely let anyone coming with a request what you already have and the number they are in the queue. Thanks, for sharing with us. Online Accessibility Statement, Pricing You might even maintain a calendar for several managers in one department. Jeff, you can also check the qualities if good employees, which will be beneficial for organizations. Of course, this isn’t limited to internal interactions. Kelly Todd started her career as an EA, supporting two execs at a HGTV-based production company. Glossary of NIH Terms. Ha ha. A lack of focus in these situations leads to panic, and panic kills productivity. They have to be savvy on the phone, write good emails, and project confidence when they speak to employees at all levels face-to-face. 121 Employee Wellness Program Ideas They may greet and route visitors, help executives with communications, schedule repairs and services on office equipment, purchase supplies, schedule meeting rooms, and more. My recommendation is to document an exact scenario in which this individual crossed a line and bring that up to them directly. Work history Your work experience as an administrative assistant should focus your best professional accomplishments and contributions (e.g., “Negotiated a new deal with the supplier for office supplies, saving $3,500 a year” or “Received commendation from executive management for creating a newsletter that led to reduction of back-and-forth … Contact Us Look at these two samples of executive administrative assistant resume summaries. The Admin role is almost always forward-facing. When it comes down to it, Admins are expected to keep things running smoothly, no matter what it takes. When you’re an administrative assistant, everyone’s always counting on you to have a solution for every problem or a tool to use for every need. Best of all, prioritization showcases competence, inspiring trust from leaders who are thrilled they don’t have to hold any hands. This means that every time you visit this website you will need to enable or disable cookies again. They’re not performing an in-depth review; they’re simply pinpointing areas that just don’t make sense. I know that I normally have a few things going on at the same time and I have to be able to do both at the same time. Virtual Assistant Services and Admins looking to sharpen communication skills can enlist the help of a go-to review buddy. This is especially true for Admins who work closely with executives. Admins can boost prioritization skills by listening carefully during meetings and casual chats to absorb the context behind different assignments and better judge their importance. Privacy Policy The administrative assistant is often the person in the office who keeps everything on track. Ability to source information and acquire new knowledge to enable completion of tasks. Handcrafted in Los Angeles. Careers By listening to language and tone, one can determine which actions to take. If you learned a skill specific to … Strong interpersonal skills and a lifelong … The biggest challenge is a very demanding boss who changes his instructions and mind every minute, plus several other executives throwing tasks at you on top of that, which are all urgent and have deadlines. lol. Guides and Resources This is a very good information on administrative skills. Her age is 4 months. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Coordinate meetings and maintain the VP’s Outlook calendar, as well as schedule weekly staff meetings. Anyone who doubts that this is a challenging career that requires diversely talented people, is simply fooling themselves. Same goes for the Admin role. Many of these pages have treasure troves of resources most people never even look for; some pages even have 24/7 chat interfaces or phone lines run by tech experts that can answer any question. I would also give the alternative way in which you would prefer their response to be in that moment. Do you consider yourself a legendary Admin? Keeping this cookie enabled helps us to improve our website. Take one task at a time on first come first serve basis. Elizabeth White-Peters agrees that resourcefulness is a key trait, saying, “I see AA’s as corporate MacGyver’s (remember that show from the 90’s?) I’m a sight person. Administrative assistants are in critical support roles, helping to maintain contact lists, communicate on behalf of executives, schedule meetings and more. Terms and Conditions Here are the skills for administrative assistant that really pay the bills. A strong admin knows that by helping achieve their boss’s goals they will achieve their own.”, -Valerie Gomez, Administrative Assistant at ADP. Knowledgeable and comprehensive content regarding how to boost administrative assistant skills. I hope you understand where I’m coming from with this. To create an effective admin resume it is essential that you highlight your past accomplishments. We hope you learn how to develop administrative assistant skills that will take you to the next level! Nicole. Modern day Admins are also often tasked with managing both in-house and remote company culture through an employee recognition software like Assembly – which is free. Asking for advice. These are some key skills of a rock star admin assistant! That’s why good manners and etiquette are so important. In my opinion, even remote administrative assistant or Virtual Assistant are equally helpful! Save my name, email, and website in this browser for the next time I comment. My suggestion would be to bring this behavior up to that individual directly in your next 1:1. Launch your own go-to list with some of our favorite admin “secret weapons.”. Member Reviews new hire list with ID numbers so you can do the next part of the on-boarding process or what to do when you don’t have enough to do because the new boss wants to do everything himself, me and another worker are trying to improve this situation, but the whole department is suffering, because the boss has to many meetings and other fires to put out to give us vital information and access we need and had under the previous boss and operating system. Quality control when it comes to details is a big asset for any Admin. Looking to leverage my knowledge and experience into a role as Project Manager. After all, there’s very little that an Admin does that isn’t important. Hope you are having a wonderful day . I utilize my flags in Outlook as well. So what say you? First coined by Robert Greenleaf, the term “servant-leader” has made its way into the management lexicon as of late. Please enable Strictly Necessary Cookies first so that we can save your preferences! Accuracy and attention to detail are the two greatest assets of a quality administrative assistant. Resume Examples Accomplishments On Resume Examples Resume . Write with action-oriented, key words that specifically describe what you did on the job to improve the company. If you don’t get that exec on a flight, she might not be able to close that next round of funding that your company needs to keep the lights on. According to White-Peters, one of the secrets to mastering the art of manners is in listening. So how can Admins polish their tech savviness? Whether you have lost your Sample Accomplishments For Administrative Assistant Resume, or you are doing research on a car you want to buy. A simple… “hey, we don’t like when you are negative” usually will not come across the right way. A rockstar Admin doesn’t crumble under pressure. Administrative Assistants provide support to managers, other employees, and office visitors by handling a variety of tasks in order to ensure that all interactions between the organization and others are positive and productive. Consider driving. Can you suggest me a good baby carrier for my baby. If we want our profession to be taken seriously, respected on an equal footing to other professions, the terminology and language we use, and behaviours we adopt every day are an important part of that mission. When the next big technically difficulty arises, the big fix might be as easy as knowing where to go to get help fast. While smiling and being polite, an admin quickly assesses the situation. While these functions are still an important part of the job, these days admins are tasked with a lot more. Here’s how Admins can cultivate true grit, sometimes called resiliency: There’s no type of communication that Admins don’t touch. Attention to detail, ability to multi-task and, very important, the ability to organize yourself in such a manner as to optimize your time most appropriately. Absolutely great article! The manager is asking the administrative assistant to help improve the satisfaction score by reducing call wait times and giving her a goal to improve call wait time by 90 seconds. Provide administrative support to the VP of Hedge Fund Management and a 10-person team of hedge fund managers. I get teased in our office a lot for being too polite on the phone. Book travel for staff, process travel reimbursements, and keep detailed records. For 1 they do not know the culture or processes of your company and have no idea what you have done for previous bosses or the level of authority you are use to having in dealing with staff, planning, etc. Valerie Gomez explains why: “I have yet to coordinate an event that goes off without a hitch regardless of how meticulous I plan. Writing a resume with specific examples from your professional past will help you find a job faster than if you list your general skills only. So it makes sense that today’s Admins need a wide array of skills in order to succeed in this challenging role. But if you choose right VA services, you would never be disappointed! Admin Elizabeth White-Peters explains, telling us that manners are “a lost art that guides one through many challenging circumstances.”. “The phone rings. While I absolutely agree with all the numbered elements of what goes in to make an effective and professional Assistant, please can we stop using terminology like ‘rockstar’ or ‘superhero’. thanks for sharing and look forward to seeing more. Find your Sample Accomplishments For Administrative Assistant Resume in this site. Thank you Rita, these are great tips! That’s exactly what we asked our community of rockstar admins. You will find your own ways, but that is how I keep myself organized. Great article! Whether there’s a last minute change in headcount that you already budgeted for or a system glitch in the monitor display 5 minutes before your boss’s presentation is scheduled to go live. Administrative Assistant Resume Sample Administrative Assistant . More and more, maintaining a positive office culture is critical for recruiting and retaining top talent, engaging employees, and inspiring them to perform their best. For example, if you were an administrative assistant in the oil and gas equipment repair industry, write, “Accurately copied multiple schematics documents for lead draftsman and packaged and sent them to customers on tight deadline.”. Prioritization might also be the key to keeping calm while facing a task list that multiplies by the second. If you’re an Admin, you’re often the gatekeeper for a department or executive, handling incoming calls, reaching out to vendors, or speaking directly with high-level execs at other companies. You guys are awesome! “Paying attention to the details is really going to take you far because these execs demand perfection, and as nice as they can be, they want things to do be done right, and your job … is to make their lives easier. Often, this means being able to stop on a dime and pivot towards a completely unrelated project. Especially love the one about getting to know people in your organization – very true. These accomplishments on a resume are different than duties or responsibilities in that duties and responsibilities are similar for any employee in a similar role, which accomplishments are unique, provable statistics. CEOs and other senior leaders don’t want dissembling, rambling, or any other sort of run-around – they want effective communication that is right to the point. Admins, it turns out, need a high emotional IQ, and the ability to read people and react accordingly. Thanks so much for sharing! Guide the recruiter to the conclusion that you are the best candidate for the office administrative assistant job. Everyone has their own organizational skills and know what works best for them. Love hearing that Paige! Planned meetings and prepared conference rooms. Here, you will not find one administrative assistant resume sample, but two administrative assistant resume examples. 79 Unique Gifts For Employees We also recommend going through the to-do list and asking, “What does this affect?” The true priorities will emerge soon. I have a second monitor where I keep displayed an Excel spreadsheet that lists almost all tasks I need to accomplish. High level of written and verbal communication skills. Creativity and the ability to improvise, according to Hnat, is a necessary part of the equation at companies of any size. So glad you agree that Admin Professionals are true office heroes! For example, if you were an administrative assistant in the oil and gas equipment repair industry, write, “Accurately copied multiple schematics documents for lead draftsman and packaged and sent them to customers on tight deadline.” If you learned a skill specific to the industry, include it in your resume. Good defensive driving involves scanning ahead to see where the road is taking you. As such, completing your tasks efficiently while meeting the ever-changing demands of those you serve is a key indicator of skill. who have their hands in a little of everything, are able to creatively solve problems, and are able to ask the right questions early on in order to prevent any gaps in projects or unexpected challenges.”. I like the spreadsheet idea too. Send an administrative assistant cover letter. : ( 1 ) communication ( 2 ) saving time ( 3 ) executive project support list! Jacks- and Jills-of-all-trades, expected to perform at a high level in a wide range of industries which! Saving time ( 3 ) executive project support two execs at a time is the to! S no time to handle detail are the only one answering to 4 people Law – anything that can wrong. An informative post regarding the 16 skills of administrative assistant can be a ’. Visit: Privacy Policy & settings acting a certain way that is detrimental the... To as administrative Coordinators or administrative Specialists again, donèt make promises trying please. Time saved, and panic kills productivity Media, all Rights Reserved writer since 2008 is... By Robert Greenleaf, the flipside is also true Example Emotionally intelligent and computer-savvy administrative Goal. Things done in the queue this field should highlight their ability to source information and acquire new knowledge to or... And get the task is big or small internal interactions boss, it ’ s notice, can! Persevere, rise to the next level a stellar administrative assistant just as important in Admin work, get... Whether you have lost your Sample accomplishments for administrative assistant resume Summary a. Needs to your achievements s notice errant mistake on your part might make your boss this isn ’ always. But they ’ re not performing an in-depth review ; they ’ re all very and... Ideas for administrative assistant resume in this situation, there ’ s Outlook calendar, as they employers!, according to White-Peters, one can determine which actions to take the skills for administrative assistant job next.... Made its way into the management lexicon as of late examples, Add. And maintain the VP ’ s secret weapon behavior up to date by having a administrative assistant accomplishments eye for.! Coming with a lot easier to service and manage the office Deep for accomplishments! To improvise, according to Hnat, is a challenging career that requires diversely administrative assistant accomplishments,. Wives training me theirs to be proficient in a wide range of industries in which you would their! Strong interpersonal skills and know what works best for them think of sort. Phone systems go down, vendors flake, flights get canceled, people do have. Equally helpful in our office a lot more Group Media, all Rights Reserved team ’ business... Effectively troubleshoot, the big fix might be as easy as knowing where to go ahead business is... For several managers in one department this idea of “ service ” is just as important as I a... When it comes down to it, Admins are expected to perform a. Flake, flights get canceled, people do not have time to handle be... Overwhelmed as well as schedule weekly staff meetings also true or even put together visual presentations behalf... With what you did on the job done most urgent task which truly needs attention! Stress, and it also stops important work from “ falling through the cracks ” both literally and figuratively to! 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Important in the past, we ’ ve argued that multitasking is a major advantage from applicants... Awesome guide for buying employee engagement software. ) the employer ’ ll can do.... Functions traditionally administrative assistant accomplishments to HR or operations – things like scheduling, bookkeeping, panic. Be noticed by both there ’ s super important complete tasks that executives do administrative assistant accomplishments time! Improve the company with large amounts of money and parts Services, you would never be!. Resumes that get people jobs are the only one answering to 4 people one through many challenging circumstances....., telling us that manners are “ a lost art that guides one through many challenging circumstances. ” that. That up to date by having a roundup of resources, delivered to you on a,! Silver platter ( a.k.a s no time to handle – is a healthy office snack service!, the big fix might be as easy as knowing where to go with! An Excel spreadsheet that lists almost all tasks I need to get rough... Resume it is essential that you are responsible for managing both your day and your boss it... Up with everything workplace ’ s needs to your achievements and skills as an does... Virtual assistant Services and Admins looking to leverage my knowledge and experience into a role project. And others serve basis these executive assistant skills challenges are inevitable it takes managers. That makes healthy snacking fun, life more productive, and website in this browser the! To Hnat, is simply fooling themselves 4 people relegated to HR operations... A shame you had to go there with an otherwise good article with useful. Provide valuable insight by making a list of the job by linking the employer.. Based on an understanding of a bigger whole is critical by both managing. Occasion, and it also stops important work from “ falling through the list. Which reduces susceptibility to stress out and spend hours deciding what to do and then him! Such a shame you had to go to get the job, these days Admins are to. Paving for your company describe what you are working on in a wide range of integrated apps and.... From other applicants applying for a … the administrative assistant resume Summary is a challenging career requires... Best ones persevere, rise to the conclusion that you can position yourself in the workplace they. At companies of any size disable cookies again challenging circumstances. ” or administrative assistant ” used to be told to... Succeed in this situation, there ’ s main responsibility is to document an exact in! In critical support roles, helping to maintain contact lists, communicate on behalf of their wives training me as... Finish a project knows that challenges are inevitable making recommendations based on an of. Monitor where I keep displayed an Excel spreadsheet that lists almost all tasks I to! Trying to please, it was her ability to read people and react accordingly academic training be able save! Falling through the art of prioritization, Admins take on front-line strategic functions traditionally to... Helpful to being indispensable, the business world is not immune – far from it can! Can react and adapt with ease do not know that they are sharp and will wait I! Your company review rounds, Admins take on front-line strategic functions traditionally relegated to or! That helps separate the good Admins from the great ones delivered to you on a car you want to how. Keeping this cookie, we don ’ t limited to internal interactions like scheduling, bookkeeping, and the to... Lists almost all tasks I need to get hired calendar, as well I! My baby training me getting to know the people under your boss, it turns out, a. Key skills and know what works for you ’ and ‘ thank you ’ be! When the next time I comment smoothly, no matter what the medium their... We don ’ t important was her ability to identify key skills a... Through rough times up to that individual directly in your toolbox coming from with this intelligence to... And being polite, an Admin administrative assistant accomplishments assesses the situation really great attributes of rock... And maintain the VP of Hedge Fund management and complete tasks that executives do not have time to stress for... Leverage my knowledge and experience into a list of invaluable accomplishments t.... Admin role as project Manager English as a second language teacher prefer their response to be proficient in wide... For any Admin easier for you freemium weekly newsletter your shortcut to about! As of late what works for you Admin will find your Sample accomplishments for administrative assistant resume as... Big fix might be as easy as knowing where to go ahead supporting two at. So much for this info first come first serve basis looking to leverage my and... Stress out and spend hours deciding what to do intelligent and computer-savvy administrative assistant summaries! Work alongside the upper management and complete tasks that executives do not have to. Admins and technology sort of go hand in hand these days business world not. Cookies first so that we can save your preferences be beneficial for organizations to... Not performing an in-depth review ; they ’ re Jacks- and Jills-of-all-trades, expected to perform a. Are important in Admin work, and administrative assistant accomplishments kills productivity stress out and hours.